Tech Support for Family

So yesterday I get a call from my Dad, who is with my Mom in Florida visiting family.  Turns out my aunt lost/forgot the password on her laptop, and my Dad wondered if I could call her and talk her through how to recover her password.

First, my aunt has not much of a  clue about technology.  Recovering/resetting the password on a machine you have your hands on, if you have a little IT knowledge,  isn’t all that hard.  Telling someone a thousand miles away, who doesn’t have that knowledge how to do it…

Needless to say, I told him to tell her to take it to a local computer shop, and if they were clueless about it, to have the shop call me.

It did occur to me, however, that explaining the process might not be the worst thing ever.

Now I didn’t create any crazy process that’s unique or diferent, but I’ve used this process more than a few times.  It was slightly simpler in the days when you could count on the machine to have a CD or DVD drive to boot to.

Bear in mind that whatever USB key you use for this process will be reformatted, so make sure to copy anything you want to retain elsewhere.  Given the cost of USB keys, go buy a 4GB key for under $10, follow the process, label it and keep it forever.

In order to protect the copyrights of the original authors, I’m simply providing links to the appropriate pages.

http://4sysops.com/archives/build-a-bootable-windows-pe-3-0-usb-drive-with-rescue-tools-part-1/

http://4sysops.com/archives/free-ntpwedit-reset-windows-password/


My Home Lab for virtualization

I just finished a conversation with a colleague at lunch, where I was asked about and described my home lab for the umpteenth time.

I think it’s time to put the current lab in writing, and I happen to think its a pretty hot-shit but comparatively inexpensive lab.  (caveat: inexpensive is relative; My inexpensive is about $1800.)

Here’s the way I look at it: Spend the money on the gear, geek out regularly, learn new stuff, better yourself by doing so and I’ll bet that the raise you command in 12 months will make it all worthwhile.  Go spend the same on a college course and you probably can’t say the same…

Setup:

Two HP DL360G5, 2x Xeon 5150 2.66GHz 16GB Servers, booting ESXi 5 from USB.  I paid about $300 each on ebay.

Whitebox AMD Quad core 840, 8GB RAM, 200GB SATA-2 boot disk, 3×1.5TB SATA-2 in a ZFS array.  The OS I am running is the free version of Nexenta (Community Edition), which is Ubuntu with an OpenSolaris kernel.  The whole setup cost somewhere around $600

I’ve got a Trendnet Websmart 24 port switch, which does VLANs, port trunking, jumbo frames, etc.  That cost me about $200.

All the Microsoft stuff I’m running in my lab is from my Technet subscription, which, if you work with Microsoft products and want to learn in a home lab, is worth it’s weight in gold.  I’ve taught myself more than I can remember by setting up a myriad of configs over the years.  The Standard edition is $199, the pro $349.  The main diff is enterprise software, so if you want to do clustering, etc., spend for the pro.  Renewal is $249 for the pro…

So in summary:
Servers: $600

Storage: $600

Switch: $200

Technet:$349

$1749ish total.


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